Privacy policy

This policy explains what personal information we collect on thenurseward.com, why we collect it, and the choices you have. We follow the Nigeria Data Protection Act 2023.

Who we are

NurseWard Ltd is a private company registered in Nigeria (RC 9605940). We decide how your information is used on this site. You can reach us at [email protected] or on +234 708 494 1679.

What we collect

When you use the contact form. Your name, email address, the reason you chose and your message. We use these to reply to you.

When you visit the site. Like every website, our hosting and security services see your IP address, browser and the pages you ask for. We use this to deliver the site and keep it safe.

If you accept cookies. We see which pages you visit, how you found us, your device type and your approximate location. This doesn’t tell us who you are.

We don’t sell your information or use it for advertising.

How we use it

To read and answer your message, using the email address you gave us.
To send you one automatic email confirming we got your message.
To stop spam. The form keeps a scrambled code made from your IP address for 10 minutes, and one made from your email address for an hour. Neither can be turned back into the original.
To understand which pages help nurses most, if you accept cookies.

We rely on your consent for cookies, and on our legitimate interest in answering messages and running a safe website for everything else.

Only the services that help us run the site:

Zoho Mail stores our email, including messages from the contact form.
Namecheap hosts the website.
Cloudflare delivers the site and protects it from attacks.
Google Analytics measures visits, only if you accept cookies.
Adobe Fonts supplies our typeface.
YouTube shows video thumbnails on our webinar pages. Videos play in YouTube’s privacy enhanced mode, so YouTube stores nothing until you press play.

Some of these services store information outside Nigeria. We only use services that protect it to a standard the Nigeria Data Protection Act accepts.

We may also share information if the law requires it.

Forms and sites we link to

Joining The Ward, The Visible Nurse Challenge and webinar registration use Google Forms. Event tickets are sold on Eventpadi. Our newsletter runs on Substack. When you use these, their own privacy policies apply, and what you share there goes to them and to us.

Cookies

We only set cookies if you choose Accept on the cookie banner. They help us see how people use the site and last up to two years. We keep the reports for 14 months.

The site also saves your cookie choice in your browser so it doesn’t ask again. This is not a cookie and never leaves your device.

You can change your mind at any time with Cookie settings at the bottom of every page. Choosing Decline removes the cookies.

How long we keep it

We keep contact form messages for as long as we need them to help you and keep a record of our work, then delete them. Reports from cookies are deleted after 14 months.

Your rights

You can ask us to:

tell you what information we hold about you and give you a copy
correct anything that is wrong
delete your information
stop or limit how we use it
send your information to another organisation

You can also withdraw your consent to cookies at any time.

Email [email protected] and we’ll reply within 30 days. If you’re not happy with our answer, you can complain to the Nigeria Data Protection Commission.

Keeping it safe

The site and form use encrypted connections, and only our team can read your messages. No system is perfectly secure, so please don’t send health records or other sensitive details through the form.

Children

This site is for nurses and nursing students. If you’re under 18, please ask a parent or guardian before you send us your details.

Changes to this policy

We’ll update this page if anything changes and show the new date at the top.